Privacy Policy

Last updated: October 8, 2024

Introduction

Welcome to Shield Hero Chronicles ("we," "us," or "our"). This Privacy Policy informs you about how we collect, use, disclose, and safeguard your personal information when you interact with our website, ShieldHeroChronicles.com, and participate in our free social casino games. Our games are solely for entertainment and do not involve real money or offer any monetary rewards or prizes.

By accessing or using our services, you agree to the collection, use, and storage of your information as outlined in this Privacy Policy. If you disagree with any part of this policy, you may choose not to use our services.

Information We Collect

2.1. Personal Information

Personal information refers to any data that can directly or indirectly identify you. Examples include:

• Name
• Email address
• Username or player name
• Information provided via in-game communications or contact forms

2.2. Non-Personal Information

Non-personal information includes technical details about your interaction with our services, such as:

• Browser type and version
• Device details (mobile or desktop)
• Operating system
• IP address
• Pages visited on our website
• In-game performance (e.g., scores, achievements)

How We Use Your Information

We use your information for various purposes to improve your gaming experience and ensure the proper functioning of the platform, including:

• Operating and maintaining our free social casino games
• Customizing your experience with personalized game content
• Analyzing user interactions to improve our services
• Responding to inquiries and providing customer support
• Detecting and preventing fraud or misuse

Please note that we do not collect or store payment information, as no real money transactions are involved.

Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share it in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors, such as analytics providers, to help us operate and improve our services.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and ensure the seamless operation of our services. Cookies are small text files stored on your device that help us track your interactions with the website.

5.1. Types of Cookies

• Essential Cookies: Necessary for basic website functionality
• Performance Cookies: Help us understand user interactions, such as page views and session duration
• Functionality Cookies: Remember user preferences and settings for an improved experience

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Security of Your Information

We employ industry-standard security measures, including encryption, to protect your data from unauthorized access. However, no data transmission method is 100% secure. We recommend using strong passwords and exercising caution when sharing sensitive information.

Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we discover such data, we will take prompt action to delete it.

Your Rights

You have certain rights concerning your personal information:

• Access: You may request access to the personal data we hold about you.
• Correction: You can request updates to inaccurate or outdated information.
• Deletion: You can ask us to delete your personal information, subject to legal obligations.
• Opt-Out: You may opt out of promotional emails by following the unsubscribe link in those emails.

To exercise these rights, please contact us at [email protected].

Opt-Out Section

You have the right to opt out of certain data collection practices, such as tracking for performance or marketing purposes. To do so, please contact us at [email protected] or adjust your browser settings to block cookies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Last Updated" date will reflect the latest revisions. Continued use of our services indicates your acceptance of any changes.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can reach us via:

Email: [email protected]

Website: ShieldHeroChronicles.com

Address: Jahnstrasse 58, Kirchseeon, Freistaat Bayern, 85614, Germany